We love giving support to Advertisers and the best way is remote access to find and fix problems.
Follow the steps to allow remote access. You are in full control at all times.
FIRST: You must be logged into your Google account associated with your Google Ads account. You must also be using the Chrome browser.
- CLICK HERE
- Click the Arrow download button in Get Support box.
- Follow the prompts to download Chrome Remote Access extension
- Click on Generate Code
- Read the code to us
- Click the Share button to accept request